Privacy Policy

English translation provided for convenience; the French version prevails.

1. Data controller

The controller of personal data is:

isao Services LLC
1209 Mountain Road PL NE, STE R, Albuquerque, NM 87110, USA
Email: hello@isao.io

2. Data collected

We collect the following data as part of our services:

Former forms (contact, discovery call, qualification, guide download): first name, email address, professional situation, monthly net income bracket, answers to qualification questions. These forms were removed from the website on September 23, 2026; data already collected continues to be processed according to the retention periods below.
Newsletter: email address (only if you have given your consent)

3. Purposes of processing

Your data is used to:

Answer your requests for information
Send you information about moving abroad (only if you have consented)
Improve our services

4. Legal basis

The processing of your data is based on:

Your consent: for sending newsletters and marketing communications
Performance of a contract: for handling your request and providing our services
Legitimate interest: for improving our services

5. Retention period

Contact data: 3 years from the last contact
Customer data: duration of the contractual relationship + 5 years (legal obligations)
Newsletter data: until you withdraw your consent

6. Data recipients

Your data is processed only by isao Services LLC and is never sold to third parties. It may be shared with:

Supabase (database hosting): secure servers
Vercel (website hosting): servers in the USA

7. International transfers

Your data may be transferred to and processed in the United States as part of hosting our services. These transfers are governed by the European Commission's standard contractual clauses.

8. Your rights

Under the GDPR, you have the following rights:

Right of access: obtain a copy of your data
Right to rectification: correct inaccurate data
Right to erasure: request the deletion of your data
Right to object: object to the processing of your data
Right to data portability: receive your data in a structured format
Right to withdraw consent: at any time, for processing based on consent

To exercise these rights, contact us at: hello@isao.io. We respond within 30 days.

9. Cookies

The website uses only technical cookies essential to its operation. No advertising tracking cookies are used.

10. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or destruction. Data is encrypted in transit (HTTPS) and at rest.

11. Changes

We may update this privacy policy. In the event of a substantial change, we will inform you by email or through a notice on the website.

12. Contact

For any question about the protection of your data:
isao Services LLC
Email: hello@isao.io
Phone: +33 7 44 09 58 27

Last updated: February 2026